Commission Rules Against Major Pet Food Manufacturer
The District Consumer Disputes Redressal Commission in Chandigarh has ordered Drools Pet Food Private Limited to pay Rs 10,000 in compensation after a local consumer discovered live worms and insects inside a package of dog treats. The ruling, issued following a complaint by city resident Himani Jamwal, also mandates a full refund of the Rs 540 purchase price, plus six percent annual interest, citing a clear deficiency in service and unfair trade practices.
Background of the Complaint
The incident originated on April 28, 2023, when Jamwal purchased a packet of
