Deepinder Goyal, This Isn’t Just a Complaint: Cuttack Restaurant Slams Zomato for Penalising It Over Delivery Error
A restaurant in Cuttack has publicly criticized food delivery giant Zomato, accusing the platform of unfairly penalising it over a delivery error. The incident has sparked debate about the relationship between aggregator platforms and local eateries, with many restaurateurs voicing concerns about accountability, transparency, and the financial burden imposed by penalties. The Incident According to…