Retail Returns Surge to $850 Billion: Strategies to Protect Profit Margins
Retailers across the United States faced an unprecedented challenge in 2023 as return volumes climbed to a staggering $850 billion, according to data from the National Retail Federation and Appriss Retail. This surge in returned merchandise, driven by the expansion of ecommerce and consumer expectations for flexible return policies, is forcing companies to reevaluate their…